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More Than a System, a Partner: The Story of a Happy Client

  • Universum Solution
  • 27 minutes ago
  • 2 min read

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At UNIVERSUM, we believe that every interaction with a customer is a chance to create memorable experiences that build loyalty and drive business growth. Our mission goes beyond just offering technology: we provide tailored solutions and attentive service in the customer’s preferred language, whether English or Spanish.


Nothing makes us prouder than seeing our clients reach their goals with the help of our POS system. Today, we want to share the story of Mellos Supermarket, a grocery store that’s part of the UNIVERSUM family. You’ll see how they’ve streamlined their operations and boosted customer satisfaction with our solutions.


This is a real story—one of challenges, learning, and success. Ready to see how the right tools can transform a business?


Come along and read this journey full of lessons and growth! 👇




🎯How has your business improved since implementing Universum's POS?


Organization: I’ve been able to structure and improve important areas like fruits, meat, and fish. I can track which times of the day have the most sales, and I can also see which products in my store sell the most overall.




🎯How has the customer experience improved with the Universum Point of Sale System?


The trust our customers have in us has increased our sales. Now, with modern POS equipment, every product’s price shows up in real time on the screen. Customers get their receipt instantly with all the details included, which gives them peace of mind and the option to make any claim with their receipt in hand.



🎯 Why do you recommend the Universum Point of Sale System?


I trust UNIVERSUM because I wanted my business to grow, and I’m seeing that happen. They’re always there to support us 24/7. If something can’t be solved over the phone, they show up in person and fix it right away.



Click image to learn about the MT-25
Click image to learn about the MT-25

At UNIVERSUM, our priority is making sure every client enjoys a reliable and personalized service experience. That’s why when you choose our POS system, you also get constant support, personal attention, and quick solutions through different communication channels.



If you’d like to be part of the UNIVERSUM family, don’t hesitate to reach out. We’re ready to give you the information you need. Call us at 888-507-6614 or text us on WhatsApp.


And don’t forget to follow us on social media to stay updated and check out our offers:


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