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Blog Posts (99)

  • Good News for EBT: Speed Up Your Application and Begin Accepting Payments Now

    For weeks, many supermarkets and grocery stores operated under uncertainty. Temporary outages in the SNAP program and EBT transactions forced them to adjust their operations, explain the situation to customers, and in some cases, pause essential sales. But today, the landscape has changed: the EBT system is fully restored. And with that, peace of mind has returned to thousands of businesses that rely on this payment method to serve their communities without interruption. At Universum, we have stood by our customers with the commitment to always provide quality service, guiding them through every step they need to take to increase their sales and stand out in an increasingly competitive market. In the United States, accepting EBT payments is no longer just an option for supermarkets and small grocery stores, it has become a true avenue for growth. More than 42 million people depend on SNAP, representing roughly $8 billion per month in food benefits flowing to authorized retailers. Additionally, SNAP households make an average of more than nine transactions per month per person and spend about $39 per visit . This translates into a steady flow of customers who not only use their EBT cards, but who shop more frequently than the average consumer. Your business can’t afford to stay out of this market. 🎯 Not accepting EBT cards in your store yet? Now is the perfect time to start. Our customer service team will guide you step by step through the process of completing the FNS application so your store can become an authorized SNAP retailer completely free of charge, and begin selling more. It’s important to keep the required documentation ready: Color copy of your ID Color copy of your Social Security card A valid license in your name 💡 Recommendation:   Make sure your email address is current and active, as all information regarding your approval and eligibility will be sent there. 🎯 What are the benefits of accepting EBT cards for small supermarkets or grocery stores? Guaranteed sales:  Stores that accept EBT can count on regular monthly purchases. These benefits are designated specifically for food and household items, which means consistent transactions. Loyal customers:  Offering this payment method expands your customer base and builds loyalty, as shoppers return each month to use their benefits. Greater financial growth:  Businesses that accept EBT gain a competitive advantage over those that don’t. This can be the difference between maintaining steady customer traffic or losing sales, resulting in stable and predictable income. If you would like more information about how to start this process, feel free to contact us at 1-888-507-6614 . We invite you to follow us on our social media channels to stay updated with helpful information for your business. Facebook , X and  Instagram LinkedIn: Universum Visit our website at www.universumsolution.com  to learn more about our solutions. Source: USDA Food and Nutrition Service — Benefit Redemption Patterns in SNAP: FY 2022.  Reports that program households made an average of 10.9 transactions per month and spent an average of $39.08 per transaction . USDA FNS — Key Statistics and Research: Supplemental Nutrition Assistance Program (SNAP).  Indicates that in fiscal year 2024, the program served an average of 41.7 million participants per month , with total federal spending of approximately $99.8 billion. See More Pew Research Center — Reports that in May 2025, the average monthly benefit was $188.45 per person and $350.89 per household . See More

  • SNAP Program Changes 2025: Benefit suspension and new requirements for EBT businesses

    The Supplemental Nutrition Assistance Program (SNAP) and the use of EBT cards are currently undergoing a transformation process, driven by new regulations and recently approved legislative changes. The United States Department of Agriculture (USDA) announced that, as of November 1, 2025, the issuance of federal SNAP benefits will be suspended due to the exhaustion of funds allocated for the program’s operation. This measure directly impacts authorized merchants who accept EBT card payments. Regarding applications already submitted by businesses seeking to become authorized SNAP retailers, only those submitted during September 2025 will be considered. Applications submitted from October 2025 onward will remain suspended, and their continuation will depend directly on the Federal Government. In light of this situation, we recommend that all our clients who are authorized providers take the following actions: Regularly review the official USDA updates to stay informed about the changes that may affect your business. Visit here: SNAP Program . Plan and assess how these adjustments could impact your sales, and implement strategies that help maintain your business stability. Train your staff on the updated processes related to EBT transactions so they can properly inform customers about benefit availability changes and prevent confusion. Thank you for trusting Universum with your business needs. Your satisfaction is our priority. For support or requests, don't hesitate to reach out to our team at 888-507-6614 — we're always happy to assist. Sincerely, Universum Team

  • How to Protect Your POS Terminal and Prevent Fraud in Your Business

    Many small businesses in the United States are currently at risk due to a growing issue: credit card skimming . Skimmers are hidden devices installed on POS terminals or ATMs  to steal customers’ debit or credit card information , which criminals later use for identity theft, unauthorized purchases, or illegal cash withdrawals. 💡 What is a skimmer and how does it work? External skimmers:  Placed over the card swipe slot on magnetic stripe readers. Internal skimmers:  Installed inside the payment terminal. Wireless skimmers:  Capture and transmit stolen data via Bluetooth or Wi-Fi. 🎯 How to protect your business from credit card skimming? This is no joke, and it could happen to your store. Keep the following recommendations in mind to make sure your business is more secure: Inspect your POS terminals regularly:  Look for loose parts, unusual slots, or strange attachments. Install surveillance cameras:  Aim them directly at checkout stations to discourage tampering. Train your staff on payment fraud prevention:  Teach employees how to identify suspicious changes in payment devices. Never allow outsiders to access your terminals. Educate your customers:  Remind them to shield the keypad when entering their PIN. Use extra caution with EBT card payments:  EBT data can also be copied and misused to drain funds. How to know if your POS terminal has been tampered with Before using your payment terminal, check for these warning signs:• A cover that looks loose, bulky, or out of place.• Suspicious materials such as tape, glue, or scratch marks.• A keypad that feels thicker or different from normal.• Anything unusual near the screen, like a possible hidden camera. ⚠️ Security Alert If someone visits your business claiming to be from a government agency or payment network, always request official identification before sharing any information. When in doubt, contact the institution directly — or reach out to UNIVERSUM to verify if the visit is legitimate. 💡UNIVERSUM is here to protect your business. If you suspect your POS terminal has been compromised, stop using it immediately  and call us at 1-888-507-6614 . Fraud prevention starts with awareness. Secure your business with Universum today! Follow us for quick tips to keep your business safe and more! Facebook and   Instagram LinkedIn: Universum

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  • Technical Support Specialist

    We’re looking for a passionate individual, someone excited to join us during our aggressive growth phase and, making our mark in the retail Point of Sale (POS) industry. As a Technical Support Specialist, you will work as a part of a dynamic and collaborative team assisting both the office and customer site technical support. You will contribute to our installation team and work closely with clients to configure, troubleshoot, and resolve any technical issues, and provide technical support to maintain the company’s hardware and software and other peripheral equipment to ensure optimal performance. We aim to provide clear and specified objectives during initial training. Under the general direction of management personnel, with moderate latitude for self-direction, this job requires to operate in one or more areas of responsibility within a specific department. Principle Duties and Responsibilities: • Set up POS systems for clients. • Performing and ensuring proper installation of peripherals (office and/or customer site), operating systems, and appropriate software. • Provide customer support on escalated cases to technical support. • Contribute ideas/suggestions to the upper management and collaborate on new ideas that contribute to the facility. POS Payments Contact Us Technical Support Specialist Remote Apply Now Job Type Technical Support Specialist About the Role We’re looking for a passionate individual, someone excited to join us during our aggressive growth phase and, making our mark in the retail Point of Sale (POS) industry. As a Technical Support Specialist, you will work as a part of a dynamic and collaborative team assisting both the office and customer site technical support. You will contribute to our installation team and work closely with clients to configure, troubleshoot, and resolve any technical issues, and provide technical support to maintain the company’s hardware and software and other peripheral equipment to ensure optimal performance. We aim to provide clear and specified objectives during initial training. Under the general direction of management personnel, with moderate latitude for self-direction, this job requires to operate in one or more areas of responsibility within a specific department. Principle Duties and Responsibilities: • Set up POS systems for clients. • Performing and ensuring proper installation of peripherals (office and/or customer site), operating systems, and appropriate software. • Provide customer support on escalated cases to technical support. • Contribute ideas/suggestions to the upper management and collaborate on new ideas that contribute to the facility. Requirements Fluently read, speak, and understand English and Spanish. HS Diploma and 1-year work experience. Superior organization skills, attention to detail, and appropriate motivation. Excellent communication and interpersonal skills, both written and verbal. High proficiency in Microsoft Windows and Office, Ethernet and wireless networking, hardware and software setup, and problem resolution. Strong work ethic and self-motivation. Creative and outside-the-box thinking. Proficiency in retail Point of Sale systems is preferred. Able to meet deadlines and assume additional responsibilities as needed. Willingness to contribute ideas/suggestions to the facility. About the Company Spun locally in Massachusetts, Universum builds software solutions that reflect the needs of merchants ranging from small to medium-sized businesses. We showcase our all-in-one point-of-sale systems, catering to new merchant and customer experiences and enabling new platforms for doing business. We look forward to constantly growing and improving the value we provide to our clients, along with core support, appreciated services, and affordable products. If you have the necessary skills and are eager to join a dynamic team, please submit your resume and cover letter in both English and Spanish. We look forward to reviewing your application and potentially welcoming you as our new POS Technical Support Specialist. Apply Now

  • Find Your Next Career Move | Jobs at UNIVERSUM

    Looking for a new career opportunity? Explore job openings at UNIVERSUM and join a dynamic team. Apply today and take the next step in your professional journey! POS Payments Contact Us Become A Part Of Our Team At Universum career listing, we gather exciting talents and experience to create a diverse as well as a rich team working towards a common goal of building a simple and intuitive product line that fulfills the needs of the community. Technical Support Specialist Remote Read more Sales Representative Lawrence, MA, USA Read more

  • Point Of Sale | Universum | Massachusetts

    At Universum we provide Fast, reliable & intuitive point of sale system with little to no cost simple merchant solutions for small & Medium businesses. Flexible Point of Sales solutions for your business. TRANSPARENT & AFFORDABLE, PRICING LEARN MORE Contact Us Payments made simple Enjoy competitive rates with zero hidden fees, no extra markups, and absolutely no confusing contracts. Just transparent, straightforward payment processing you can trust. LEARN MORE Contact Sales About Us Contact Us Blog Careers

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